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Privacy Policy

Privacy Policy for Solid Rock IT

Effective Date: May 30, 2023

At Solid Rock IT, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and job title when you voluntarily provide it to us. This information is collected when you contact us, subscribe to our newsletters, or request our services.

1.2 Non-Personal Information: We may also collect non-personal information such as your browser type, device information, and website usage data through cookies and similar technologies. This information is used to improve our website and provide a better user experience.

2. Use of Information

2.1 We may use the collected information to:

– Provide and deliver the services you request
– Respond to your inquiries and provide customer support
– Send you newsletters, updates, and promotional materials
– Personalize and improve our services and website
– Analyze usage trends and gather statistical information
– Detect and prevent fraud, security breaches, and other illegal activities
– Comply with legal obligations and enforce our policies

3. Disclosure of Information

3.1 We may share your information with third parties in the following circumstances:

– With your consent or at your direction
– With our trusted service providers who assist us in operating our business and delivering services to you
– In response to a legal request or to comply with applicable laws, regulations, or legal processes
– To protect the rights, property, or safety of Solid Rock IT MSP, our clients, or others
– In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

4. Data Security

4.1 We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

5. Third-Party Links

5.1 Our website may contain links to third-party websites or services that are not operated by Solid Rock IT. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

6. Children’s Privacy

6.1 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us, and we will take appropriate steps to remove such information.

7. Changes to the Privacy Policy

7.1 We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Solid Rock IT
500 Main Ave SW Unit #2143
[email protected]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.