Solid Rock Mission

Solid Rock IT is to provide comprehensive and innovative IT managed services that enable businesses to maximize their productivity, efficiency, and profitability. We are dedicated to delivering exceptional value to our clients by leveraging our expertise, experience, and technology solutions to help them achieve their goals. Our mission is to be a trusted partner for our clients, providing reliable and responsive service that meets their unique requirements. We are committed to continuous learning and improvement, staying ahead of the curve in terms of technology trends and best practices. Our ultimate aim is to empower our clients to focus on their core objectives by taking care of their technology needs, ensuring that their IT infrastructure is secure, reliable, and optimized for success. At Solid Rock IT, we are driven by our mission to help businesses realize their full potential through the power of technology.

People holding an arrow aiming at a target. This is the mission picture for Solid Rock IT.
This is a digital eye. It is blue. It represents Solid Rock IT privacy policy.

Sold Rock Vision

Solid Rock IT is committed to being a leading provider of comprehensive and innovative IT managed services that enable businesses to achieve their full potential. Our vision is to create a world where technology works seamlessly and intuitively to enhance productivity, efficiency, and profitability. We aspire to be a trusted partner for our clients, providing exceptional service and support that exceeds their expectations. Our goal is to empower businesses to focus on their core objectives by taking care of their technology needs, ensuring that their IT infrastructure is reliable, secure, and optimized for success. We are dedicated to delivering outstanding value to our clients, fostering a culture of excellence, and driving innovation through continuous learning and improvement. At Solid Rock IT, we believe that technology should be a catalyst for growth and success, and we are committed to making this vision a reality for our clients.

Solid Rock Values

At Solid Rock IT, we are guided by a set of core values that underpin everything we do. These values are: Customer-centric: We put our clients’ needs first, and we strive to provide exceptional service that meets their unique requirements. Integrity: We act with honesty, transparency, and professionalism in all our interactions with clients, colleagues, and partners. Excellence: We are committed to delivering outstanding results, striving for excellence in everything we do. Innovation: We embrace new ideas, technologies, and approaches to help our clients stay ahead of the curve. Collaboration: We work closely with our clients, colleagues, and partners to achieve shared goals, fostering a culture of teamwork and mutual support. Continuous Learning: We are dedicated to continuous learning and improvement, staying up-to-date with the latest trends, technologies, and best practices. Social Responsibility: We are committed to making a positive impact on our communities and society as a whole, and we act with a sense of social responsibility in all our activities. These core values define who we are as a company, and they guide our decisions, actions, and interactions with clients, colleagues, and partners. We believe that living these values is essential to achieving our vision of becoming a leading provider of IT managed services that enable businesses to achieve their full potential.

Blue diamond with yellow star on it. It represents Solid Rock IT Values.

About Solid Rock IT, LLC

Charles Weaver

Charles Weaver, Owner

With over 20 years of IT experience, Charles comes to Solid Rock as an Infrastructure Architect Engineer. He holds certifications from Cisco and CompTIA as CCENT, CCNA, A+, and Network+ to name a few. Also, he has a Bachelor's of Science degree in IT and a Masters of Business Administration with the University of Phoenix.

Wes Pate

Wes Pate, Director of Help Desk Operations

Wes comes to Solid Rock with over 35 years of experience in help desk, servers, networking, and more. His last assignment was customer computing satisfaction at the University of Alabama at Birmingham.

Serenity Ruiz, director of graphic design.

Serenity, Graphic Design and Marketing

Serenity comes to Solid Rock as the creator of our partner organization Owl Sky. She is talented with over 20 years of experience in graphic design and Spanish - English translations. She hails from Puerto Rico and has held positions of ESL director and is gifted in business document translations. Also, she has a Bachelor's of Science degree in Education and certification in AFLA and Graphic Design.

Solid Rock IT is a game changer!